Privacy Policy

1. Information We Collect

Account information: When you create an account we collect your email address and a hashed password. We never store your password in plain text.

Payment information: Payments are processed by Stripe. We do not store your credit card number. Stripe may collect billing details in accordance with their privacy policy.

Usage data: We collect anonymized usage data such as pages visited, quiz progress, and feature interactions to improve our service. We use third-party analytics tools (such as Mixpanel) for this purpose.

Cookies: We use essential cookies to keep you signed in and functional cookies to remember your preferences. We may also use analytics cookies from third-party providers.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our service
• Process payments and manage your subscription
• Send you important updates about your account
• Analyze usage patterns to improve the product
• Display relevant advertisements

3. Advertising

We may display advertisements on our website through third-party advertising partners. These partners may use cookies and similar technologies to serve ads based on your prior visits to our website or other websites. You can opt out of personalized advertising by visiting your browser's privacy settings.

4. Data Sharing

We do not sell your personal information. We share data only with:

• Stripe — for payment processing
• Supabase — for data storage and authentication
• Analytics providers — for anonymized usage analytics
• Advertising partners — for serving relevant ads

5. Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days. Anonymized analytics data may be retained indefinitely.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
• Opt out of personalized advertising

To exercise any of these rights, contact us at hello@arboristpractice.com.

7. Security

We use industry-standard security measures to protect your data, including encrypted connections (TLS), hashed passwords, and secure payment processing through Stripe.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or by posting a notice on our website.

9. Contact

If you have questions about this privacy policy, contact us at hello@arboristpractice.com.