Terms of Service
Last updated: March 3, 2026
1. Acceptance of Terms
By accessing or using Arborist Practice ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
2. Description of Service
Arborist Practice provides online study materials, practice questions, mock exams, and AI-powered study tools to help users prepare for the ISA Certified Arborist exam. We are not affiliated with the International Society of Arboriculture (ISA).
3. Accounts
You must create an account to use certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must provide accurate information and be at least 16 years old to create an account.
4. Payments and Refunds
The Pro upgrade is a one-time payment that grants lifetime access to all Pro features. Payments are processed securely through Stripe.
If you are unsatisfied with your purchase, you may request a refund within 7 days of payment by contacting us at hello@arboristpractice.com. Refunds are issued at our discretion.
5. Acceptable Use
You agree not to:
- Share your account with others or resell access
- Scrape, copy, or redistribute our question content
- Attempt to reverse-engineer or disrupt the Service
- Use the Service for any unlawful purpose
6. Intellectual Property
All content on Arborist Practice — including questions, explanations, and software — is our intellectual property or used under license. You may not reproduce, distribute, or create derivative works without our written permission.
7. Disclaimer
Arborist Practice is a study aid and does not guarantee that you will pass the ISA Certified Arborist exam. The Service is provided "as is" without warranties of any kind. We are not affiliated with or endorsed by ISA.
8. Limitation of Liability
To the maximum extent permitted by law, Arborist Practice shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.
9. Changes to Terms
We may update these terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated terms.
10. Contact
Questions about these terms? Contact us at hello@arboristpractice.com.